# Refresh

Wholesale

Terms & Conditions

Effective

January 1, 2019

To become a paperable wholesaler, please register here.

Minimum Order
- 30,000 JPY
- 5 items per SKU (masking tape : 3 items)
Pricing You must have a registered wholesale account with us to receive our price list, which lists EXW prices in Japanese yen.

Not Included :
・Any import duties or taxes of any jurisdiction.
・All shipping costs, charges, fees (including, but not limited to bank remittance fees) and expenses are incurred after delivery.

Payment Terms Full amount by advance payment in Japanese yen
- Paypal
We add a handling charge to the invoice.
- Telegraphic transfer
You are responsible for handling charges.
Shipping
We deliver internationally via EMS (Japan Post).
Note: Other specified carrier costs are handled on an individual basis with the customer.
- Costs
Shipping costs (including insurance and shipping handling fees) are included on each invoice in Japanese yen and vary by total weight, shipping destination and shipping method.
- Handling fee
800 JPY for orders of 30,000 JPY or less
5% for orders of 30,001 JPY or more
Delivery
Dates
- Preparation
Approximately 3-7 days after confirming the deposit was received (days vary by product and quantity ordered)
- EMS Delivery days
Approximately 3-7 days depending on shipping destination.
Click here to check EMS delivery time.
Please consult with us regarding amount ordered.
Cancellation We do not accept cancellations after orders have been placed.
Inspection & Claims If you discover a shortage, defect or other discrepancy in the shipment you receive, please notify us in writing accompanied by satisfactory evidence within ten (10) days of receiving the products. Following consultation, we will replenish, replace or take whatever measures are necessary to ensure you receive what you ordered.
HS Code 482010